Get In Touch

We always love hearing from riders – whether you’re already on a Faraday or thinking of joining the club by getting your first electric bike.

To minimize any potential wait, we recommend you to try our online services and resources.

The online services and resources allow you to:

  • Conduct some basic troubleshooting by visiting our Service and Support Resources
  • View our FAQ
  • Ask a Question
  • Get Tech Support
  • Request a Faraday specific tool


  • Need to reach us in a hurry?

    Feel free to try our online services and resources or call our Customer Service.

    Faraday Office: 415-834-5860
    Monday to Friday 09:30AM-05:30PM (PST)

    Direct Numbers:
    Sales - Colin Ross: (530) 786-0466
    Invoicing - Renee Cerruti: (415) 964-4519
    Shipping - Victor Lane: (530) 537-3229
    Service and Support - Thomas Kreek: (530) 537-3019


    Tool Request

    Warranty Form

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