Support Articles

Current Service Issues

• Water Ingress
• Resolved - Motor cutout on bumps
• Mode Selector E-Ink Display Failure
• Resolved - Blue LED Bug
• TDCM Bottom Bracket Play
• Bent Connector Pins

See all 7 articles

Diagrams

• Faraday Wiring Diagram
• Faraday Component Diagram

Service Documents

• Dealer Handbook
• Tech Bulletin - Pedal Washers
• Tech Bulletin - Cortland Bottom Bracket

Accessory Installation Guides

• Boxing a Faraday
• Rear Rack Install
• Front Headlight Remounting
• Front Rack Install

Component Installation Guides

• Front Wheel Install
• Controller (Porteur) Replacement
• Controller (Cortland) Replacement
• Mode Selector Replacement
• Top Tube Cable Replacement
• Motor Core Replacement

See all 9 articles

Programming Tools and Files

• Faraday Software - Complete
• Check Cell Balance - Procedure
• Update Selector Firmware - Procedure
• Update BAC Firmware - Procedure
• Update RCB Firmware - Procedure
• Update Motor Parameters - Procedure

Technical Specs

• Water in the Frame
• Stock Tires
• 2017 Cortland S Specs
• 2017 Cortland Specs
• 2017 Porteur S Specs
• 2017 Porteur Specs

See all 11 articles