Date: October 6, 2016
2017 Faraday Cortland
2017 Faraday Cortland S
During routine quality assurance inspections, it has come to our attention that the first shipment of 2017 Faraday Cortland and Cortland S bikes arrived with pedal washers that do not meet our technical specifications. The pedal washer diameter does not fit our crank properly.
All dealers that have received 2017 Faraday Cortland or Cortland S inventory should discard the pedal washers shipped with the bikes. If you would like to include pedal washers Faraday will ship replacements when requested. Please email firstname.lastname@example.org with the frame size and serial number of all affected bicycles, and we will process the order within 24 hours.
If you have any questions please feel free to contact Faraday Bicycles at 415-834-5860.
Thank you for your support.